top of page



This Policy Sets Out How We Manage

  • Your personal information (as defined under the Privacy Act 1988 (Cth) (“Privacy Act”) (“Personal Information”) and other information; and

The Information We Collect

We may collect and hold personal information that is necessary for our business to function. This includes identifying information such as name, email address and mobile phone number, (which you will need to submit as part of the online registration process).

The property manager may provide additional information to link your profile to your owner and or leased property for access privileges

How We Collect Your Information

We may collect your information in a number of ways, including:

  • User profile:

    • Information to create and manage your personal account

    • Including email, names, address, phone

    • Payment information

  • Property Managers and Employers:

    • Onboarding property

  • User content:

    • Contact via customer support and help

    • Invitations to access a booking at an site

    • Other contacts with

How we hold your information

We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures

Use of Information and Information Verification will use your Personal Information solely for its internal business purposes in connection with the provision of the listing, booking and accessing Third Party Services.

Log Files

Like many other sites makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and the number of clicks to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. We combine the anonymous information collected through third-party services with personally identifiable information, but only if you provide us with your email address, and only for the purposes of linking your user or member profile to the sites, web pages or advertisements that contributed to your using our website. We use this information to improve our product, advertising and marketing.

Use of Cookies and Website Analytics.

To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy- external site and for the purposes set out above. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google-external site.

When you visit our website, third parties may place cookies on your browser or use similar tracking technologies (such as advertising IDs in environments that do not support cookies) and may send their cookies to your cookie file. These record standard internet traffic information to serve targeted advertising on sites across the Internet.

Maintaining the Quality of Your Personal Information

It is an important part of providing our services to you that your Personal Information is up to date. It is important that you advise us at the earliest opportunity of any changes to your Personal Information so that our records can be updated.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Your Privacy Rights

You may request access to personal information about you that we hold, and you may ask us to correct your personal information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your personal information. These services are free of charge. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

Your request to delete your personal information must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. For non-accountholder, we may verify by asking and confirming unique details we have about you or your device.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

You can contact us by email at

Disclosing Your Information

We may disclose your personal information to third parties:

  • where we sell any or all our business and/or our assets to a third party;

  • where we are legally required to disclose your information;

  • with your consent, when we conduct marketing activities with third parties; or

  • to assist fraud protection and minimise credit risk.

Changes to This Privacy Policy

We may change this privacy policy from time to time. When we do, we will post the change(s) on our website. We suggest that you visit our website regularly to keep up to date with any changes.


You can lodge a complaint with us about any breach of our Privacy Policy and our privacy obligations to you by contacting us by email at

Opt-Out of Emails

If you wish to opt-out of marketing and promotional emails, please click the unsubscribe link in the content of the marketing email or via your profile.

You may not opt-out of receiving service-related emails.

Your Consent

By using the site and/or registering to become a member of you consent to the collection and use of information as outlined in the above documentation.

© 2019

bottom of page